Tele Caller

Job Profile

Job Responsibility:

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  Answering phones and explaining the product and services offered by the company

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  Contacting existing customers as well as prospective customers using scripts

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  Obtaining customer information and other relevant data

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  Asking questions to the customer and understanding their specifications

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  Resolving queries and issues related to the products and services

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  Making recordings of all the sales phone calls and sales deals

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  Taking and processing product orders in a professional manner

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  Maintaining the database of the customers on a regular basis

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  Suggesting solutions based on customer’s needs and requirements

What We are Looking For?

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  Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department

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  Professional certification in sales and marketing will be an advantage

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  Great interpersonal skills

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  Exceptional oral and written communication skills

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  Strong organisational skills

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  Ability to work in a team or individually as and when required

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  Ability to manage and handle multiple tasks

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  Outstanding problem-solving skills

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  Exceptional attention to detail

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  Hard-working individual

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  Good time management abilities